In my role as a Retail Sales Consultant at Optus, I embraced dual responsibilities, serving not only as a sales consultant but also as a welcoming concierge. Guiding customers in purchasing phones, tablets, and internet solutions, I provided a seamless shopping experience that nurtured long-term customer relationships. Simultaneously, my concierge duties included warmly welcoming customers and effectively managing the flow of visitors to enhance the overall customer experience.
My tenure at Optus was defined by my dedication to achieving and exceeding sales targets and KPIs. Offering personalized solutions and tailored recommendations, I managed to consistently deliver exceptional results. These efforts were recognized by a certificate of achievement for exceptional sales and customer satisfaction across multiple retail stores.
Combining a strong sales acumen with a customer-centric approach, I fostered customer loyalty and surpassed their expectations. This approach has been the backbone of my consistent success at Optus.
My journey at Optus allowed me to embrace dual roles, making a lasting impression on customers while facilitating sales and delivering exceptional customer service.
As a Retail Sales Consultant at Optus, my responsibilities were diverse, involving sales facilitation and a role as a concierge.
My tenure at Optus was marked by significant achievements that contributed to my professional growth and the success of the store:
My role as a Retail Sales Consultant at Optus in Brookvale has been an incredibly rewarding journey. I am extremely proud of my contributions in fostering a customer-centric environment and exceeding sales targets. The opportunity to serve dual roles, helping customers with their purchases while also welcoming them warmly as a concierge, truly enriched my professional experience. I take great pride in the value I brought to customers and the stores I served. This fulfilling experience at Optus has undoubtedly fortified my commitment to sales and customer service excellence.
